Returns & Exchanges
At ClothDiaper, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 30-day return policy for unused and unwashed products in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely place the unused items in their original packaging, ensuring all tags are attached and the return authorization slip is included inside the box.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.